Current as of: 7thth December 2021
Effective Date: Current as of: 7thth December 2021
Website: https://familyent.net.au
These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“the user”, “you”, or “your”) and Family ENT (“we”, “us”, “our”, or “the Practice”) governing your access to and use of the Family ENT Website, including any content, functionality, or services offered on or through it.
By accessing, browsing, or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations. If you do not accept these Terms in full, you must immediately cease use of this Website.
1. Practice Information
Family ENT
107 Stafford Street
Penrith NSW 2750
Australia
📧 Email: info.familyent@gmail.com
📞 Phone: 0407 492 922
2. Website Usage Conditions
By using this Website, you agree that you will not:
- Use the Website for any purpose that is unlawful or prohibited by these Terms
- Interfere with or disrupt the operation or security of the Website or any services it offers
- Upload or transmit any virus, worm, malware, or other harmful code
- Collect or store personal data about others without express consent
- Access data or systems not intended for you or probe, scan, or test the vulnerability of the Website
We reserve the right to deny, revoke, or suspend access to the Website without notice for violations of these Terms or any applicable law.
3. Consent to Contact
By submitting any form, appointment request, or enquiry through the Website, you expressly consent to being contacted by Family ENT via telephone, SMS, email, or other electronic means for purposes related to:
- Appointment scheduling and confirmations
- Medical follow-up or clinical correspondence
- Practice updates, service offerings, or administrative matters
You may opt out of non-essential communications by contacting us directly at info.familyent@gmail.com or 0407 492 922.
4. Medical Disclaimer
The Website does not provide medical advice. All health-related content is for informational purposes only and does not substitute for in-person consultation, diagnosis, or treatment by a qualified ENT specialist or medical practitioner.
No doctor–patient relationship is created by your use of this Website. Always consult your healthcare provider before making decisions regarding your health. In case of an emergency, contact emergency services by calling 000.
We expressly disclaim any and all liability for reliance on the information presented on this Website.
5. Appointments and Clinical Services
Submitting an appointment request via the Website does not guarantee availability or confirmation. Appointments are only confirmed once directly acknowledged by clinic staff. Family ENT reserves the right to cancel or reschedule appointments due to practitioner availability, clinical necessity, or unforeseen circumstances.
Fees for services are subject to change without notice. Rebates may apply depending on your insurer, Medicare, or Department of Veterans’ Affairs eligibility.
6. Intellectual Property
All Website content, including without limitation: text, images, graphics, logos, audio, video, software, and layout, is the exclusive property of Family ENT or its licensors, and is protected by Australian and international intellectual property laws.
You may not reproduce, publish, transmit, distribute, modify, display, or exploit any part of the Website without prior written permission from Family ENT.
7. External Links
This Website may contain links to third-party websites for informational or convenience purposes. We do not endorse, verify, or control the content of third-party sites and accept no responsibility for their accuracy, functionality, or policies. Accessing such websites is done at your own risk.
8. Limitation of Liability
To the maximum extent permitted by law:
- Family ENT disclaims all liability for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your access to, use of, or inability to use the Website.
- We make no warranties or representations regarding the accuracy or completeness of Website content.
- While reasonable efforts are made to maintain Website availability, we do not guarantee uninterrupted or error-free access.
- You assume full responsibility for your use of the Website and any linked content.
Nothing in these Terms excludes or limits liability which cannot be excluded or limited by applicable law, including under the Australian Consumer Law.
9. Indemnification
You agree to indemnify, defend, and hold harmless Family ENT, its directors, employees, contractors, agents, successors, and affiliates from any and all claims, liabilities, damages, losses, demands, costs, or expenses (including reasonable legal fees) arising out of or in connection with:
- Your use or misuse of the Website
- Any breach of these Terms
- Any violation of third-party rights, including intellectual property or privacy rights
- Your submission of false, misleading, or unlawful information
This indemnity survives the termination of your access to the Website.
10. Privacy
Your use of this Website is also subject to our Privacy Policy, which forms an integral part of these Terms and explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
11. Modifications to Terms
We reserve the right to modify, update, or amend these Terms at any time, without prior notice. Revised Terms will be published on this Website and take effect immediately upon posting. It is your responsibility to review them periodically.
Continued use of the Website after changes are made constitutes your acceptance of the updated Terms.
12. Governing Law & Jurisdiction
These Terms are governed by the laws of New South Wales, Australia. Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New South Wales.
If you do not accept these Terms & Conditions, you must immediately cease use of this Website.
